tiledesk-serverAgent40/100 via “project and user management with multi-tenancy and permission scoping”
Tiledesk Server is the main API component of the Tiledesk platform 🚀 Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM-powered agents with easy human-in-the-loop (HITL) when necessary.
Unique: Projects are first-class entities in the data model with their own configuration, knowledge bases, and agent assignments; users are mapped to projects with role-based permissions, enabling fine-grained access control without creating separate Tiledesk instances
vs others: More efficient than separate Tiledesk instances per customer (single database, shared infrastructure), more flexible than simple role-based access (project-scoped roles), and more scalable than hardcoded multi-tenancy (project-agnostic API design)