tiledesk-serverAgent40/100 via “bot handler execution with llm integration and context injection”
Tiledesk Server is the main API component of the Tiledesk platform 🚀 Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM-powered agents with easy human-in-the-loop (HITL) when necessary.
Unique: Bot handlers receive full request context (conversation history, customer metadata, department info) injected at execution time, allowing bots to make decisions based on conversation state without explicit context passing; handlers are JavaScript functions deployed to the server, enabling rapid iteration without separate bot deployment infrastructure
vs others: Tighter integration with request context than webhook-based bot systems (no HTTP round-trip latency), more flexible than template-based bots (supports arbitrary JavaScript logic), and simpler than agent frameworks like LangChain (no framework overhead, just functions)