ChatShape

Automatically crawls and extracts content from websites to build a chatbot knowledge base without manual data entry. The bot learns from your site's structure, pages, and content to answer visitor questions.

Uploads and processes PDF documents to populate chatbot knowledge base, enabling the bot to answer questions based on document content. Supports multiple PDF uploads for comprehensive knowledge coverage.

Analyzes chatbot interactions and suggests improvements to knowledge base, training data, or configuration to enhance response accuracy and user satisfaction.

Accepts raw text input to build chatbot knowledge base, allowing users to paste FAQ content, product information, or any text-based knowledge directly into the system.

Generates and deploys a fully functional AI chatbot trained on your knowledge sources that can engage in natural conversations and answer user questions. The chatbot uses language models to understand context and provide relevant responses.

Creates a customizable chat widget that can be embedded directly into websites via simple code snippet. The widget maintains consistent branding and functionality across different pages.

Deploys the same trained chatbot across multiple communication channels including websites, messaging apps, and other platforms. Enables omnichannel customer support from a single chatbot instance.

Tracks and analyzes chatbot conversations to provide insights into user interactions, common questions, and bot performance. Displays metrics and conversation logs for quality assurance and improvement.

Allows users to add, edit, or remove knowledge from an existing chatbot without rebuilding it. Supports incremental updates to keep the chatbot current with new information.

Configures chatbot to qualify leads by asking targeted questions and collecting user information. The bot can score leads and route them appropriately based on responses.

Manages conversation limits based on pricing tier, allowing users to test chatbot functionality with limited conversations before upgrading. Tracks usage and provides upgrade prompts when limits are approached.