CallHub

Exposes CallHub contact operations through the Model Context Protocol, enabling LLM agents and tools to create, retrieve, update, and delete contacts without direct API calls. Implements MCP resource handlers that translate contact CRUD operations into CallHub REST API calls, with automatic request/response serialization and error handling for contact lifecycle management.

Provides MCP-based operations for creating, listing, updating, and managing CallHub phonebooks (contact lists). Translates phonebook CRUD requests into CallHub API calls, handling phonebook metadata, member associations, and list-level configurations through MCP resource handlers with automatic serialization.

Exposes CallHub campaign operations through MCP, enabling agents to create, launch, pause, and monitor campaigns. Implements MCP handlers that translate campaign lifecycle operations into CallHub API calls, with support for campaign configuration (phonebook assignment, agent routing, call scripts) and real-time status monitoring through polling or webhook integration.

Provides MCP-based operations for querying agents, teams, and assigning agents to campaigns or phonebooks. Implements MCP resource handlers that retrieve agent availability, team membership, and skill tags, then route assignments through CallHub's agent management API with validation of agent capacity and team constraints.

Provides MCP-based access to call recordings and transcripts from completed campaigns. Implements MCP resource handlers that query CallHub's call history, retrieve recording metadata (duration, date, outcome), and fetch transcripts with optional filtering by agent, contact, or outcome. Supports streaming large transcript files through MCP's resource protocol.

Provides MCP-based webhook subscription management, allowing agents to register for CallHub events (call completed, campaign started, agent logged in) and receive real-time notifications. Implements MCP handlers that configure webhook endpoints, validate event payloads, and route events to agent handlers with automatic retry and error handling for failed deliveries.

Exposes CallHub custom field definitions and metadata through MCP, enabling agents to query available custom fields, validate field values, and manage contact metadata. Implements MCP handlers that retrieve field schemas, enforce field constraints (type, length, allowed values), and update contact custom fields through CallHub's metadata API with automatic validation.

Provides MCP-based access to CallHub reporting and analytics data, enabling agents to query campaign performance metrics, agent statistics, and contact outcomes. Implements MCP handlers that aggregate CallHub data, apply filters and grouping, and export results in structured formats (JSON, CSV) with support for time-series data and custom metric calculations.

Implements automatic error handling and retry logic for all MCP operations, translating CallHub API errors into MCP-compatible error responses with exponential backoff and circuit breaker patterns. Handles rate limiting, network timeouts, and API errors with configurable retry strategies and detailed error messages for agent debugging.